RAC - Staff Rathanaweera Auto Care

Empowering Employees and Enhancing Service Quality

Project Overview:

The Rathnaweera Staff App is designed to streamline and enhance the daily operations of the Rathnaweera AutoCare staff. This app provides employees with a comprehensive toolset to manage tasks, communicate efficiently, analyze performance, and receive client feedback. With a focus on improving productivity and service quality, the Rathnaweera Staff App is an essential component of the business’s digital ecosystem.

Mobile App Features:

The Rathnaweera Staff App is packed with features that make it easier for employees to manage their work and improve service delivery:

• Task Management: The app enables employees to manage their tasks efficiently, with features that allow them to view, track, and complete assignments. The tasks are categorized into performance, group tasks, and individual tasks, ensuring that every job is handled effectively.
• Chat: Seamless communication is crucial for any team. The app includes a chat feature that allows employees to communicate with each other and their supervisors in real-time, fostering collaboration and quick problem-solving.
• Charts and Analytics: Employees can access various charts and analytics tools within the app, which help them track their performance, analyze work patterns, and identify areas for improvement.
• Client Ratings and Feedback: The app allows clients to rate the services provided by the employees. This feedback is crucial for maintaining high service standards and rewarding top performers.
• Dark Mode: For ease of use in low-light conditions, the app includes a Dark Mode feature, which reduces eye strain and provides a modern, sleek interface.

Admin Panel Features:

The Rathnaweera Staff App also includes an admin panel designed to give supervisors and administrators control over various operational aspects:

• Dashboard Overview: The admin panel’s dashboard provides a comprehensive view of key metrics, including task completion rates, client ratings, and overall staff performance. This allows supervisors to monitor progress and make informed decisions.
• Task Allocation and Monitoring: Admins can allocate tasks to individual employees or teams, track their progress, and ensure that deadlines are met. This feature ensures that the workload is distributed evenly and efficiently.
• Ratings and Feedback Analysis: The admin panel includes tools to analyze client ratings and feedback, helping administrators identify trends, recognize top performers, and address any service issues promptly.
• Performance Reports: Detailed performance reports are available, providing insights into how each employee or team is performing. These reports can be used for evaluations and to inform decisions about training or rewards.

Admin Dashboard: A comprehensive view of key metrics, allowing supervisors to monitor progress and make informed decisions.

Task Management: Employees can manage their tasks efficiently, with tools to view, track, and complete assignments.

Client Ratings and Feedback: Clients can rate the services provided, and the feedback helps maintain high service standards.

Mobile App Interface: The app is designed to be user-friendly with features like Dark Mode for ease of use in low-light conditions.