RAC User- Rathanweera Auto Care

Revolutionizing Vehicle Service Management

Project Overview:

Rathnaweera AutoCare is embarking on a transformative journey to redefine vehicle service management with its innovative mobile app and comprehensive admin panel. This project is designed to create an all-in-one platform that enhances convenience, streamlines processes, and fosters seamless communication between vehicle owners, service providers, and administrators.

Mobile App Features:

The Rathnaweera AutoCare mobile app is crafted with the user in mind, offering a range of features that simplify the vehicle service experience:

• Phone Number Login: To ensure secure and hassle-free access, users can log in using their phone number, receiving a One-Time Password (OTP) for swift entry. This method eliminates the need for remembering passwords, making the login process quick and secure.
• Real-Time Notifications: Keeping users informed is at the core of the app. Whether it’s updates on service bookings, reminders, or any important notifications, users receive real-time alerts, ensuring they stay connected and informed throughout the service process.
• User Reviews and Feedback: Rathnaweera AutoCare values customer feedback. The app allows users to share their experiences post-service, providing valuable insights that help improve services and assist other users in making informed decisions.
• Seamless Online Payments: Payment processing is simplified through a streamlined online system. Users can easily manage transactions, ensuring their payments are secure and processed swiftly, enhancing overall satisfaction with the service.
• Personalization and Profile Customization: The app offers customization options, allowing users to personalize their profiles. This feature ensures a user-centric experience, where preferences are reflected throughout the platform, making each interaction tailored and unique.

Admin Panel Features:

To manage and monitor operations efficiently, Rathnaweera AutoCare’s admin panel is equipped with robust features that provide complete control over the business processes:

• Dashboard Overview: The dashboard serves as the control center, offering a comprehensive view of key metrics, including total revenue, registered customers, service appointments, and more. It provides a snapshot of the business's performance, allowing administrators to make data-driven decisions.
• Appointments Management: Ensuring no booking is missed, the admin panel allows for meticulous tracking and management of all service appointments. This feature ensures that operations run smoothly and customers receive timely services.
• Promotions and Services: The admin panel supports the creation and monitoring of promotional campaigns, helping to attract new customers and retain existing ones. Additionally, it allows for the management of services offered, ensuring that the business stays competitive and meets customer demands.
• Customer and Vehicle Management: Administrators can manage customer profiles and vehicle records with ease, keeping detailed histories that aid in providing personalized services and maintaining high standards of care.
• Payments and Notifications: Financial management is made simple with features that monitor transactions, ensuring accuracy and timeliness in payment processing. Additionally, the ability to send out notifications directly from the panel keeps customers informed about their bookings, promotions, and any important updates.
• Employee Management and Reviews: The admin panel includes tools for managing employee profiles and tracking their performance. Customer reviews are also integrated, allowing administrators to respond to feedback and continuously improve service quality.